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Manufacturer | Amazon |
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10 reviews for Fire HD 10 Kids Pro tablet, 10″ 32GB (Doodle) + Kids Headset
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Robyn –
TL;DR — The tablets are good. Amazon’s interface for setup and for parental controls has not improved since our last experience. I’m a week in to having these in my home and SO irked that the experience hasn’t gotten better in the 4 years since our last Kids+ tablet purchase.This is our second experience purchasing the Amazon Fire Kids+ Tablets. We had a previous generation for ~4 years and they were fine for our kiddos at the time. As the kids are now 5 and 7 years old (and the other tablets were sllllowwwwwww), it was time to upgrade! They did some chores to ‘earn’ them. It was all very cute. I compared and strongly considered going with iPads for ease of use, but the cost savings with Amazon Fire Tablets was substantia due to the trade-in value of the old tablets, the promo they were running for trade-in’s and some Amazon credit we had saved up.The screens are a far improvement. The larger size is wonderful, and the kids are enjoying their cool new cases which they got to pick out AND have the stand/handle feature. (My oldest went with the black case and immediately decorated it to make it her own with her sticker collection. Our youngest went with the doodle case and its cute.)I like that you can choose the ‘younger’ Kids+ interface OR the ‘older’ Kids+ interface. (That is not mentioned in features on the shopping site here. But, I found it buried in the parental controls as an option yesterday and I’m so glad! My 5 year old is already benefitting from that, as she has not yet started reading, so it’s easier for her.)THE GOOD: The screens are good. They actually charge and hold a longer charge than the previous ones. Cool cases. Fun games. In the end, my kids don’t care what I do with setup, as long as they get to play a few games they like and get their screentime. They do not know the difference between this and any other brand of tablet. Because, they are 5 and 7. And while they literally have opinions about everything. They do not understand that Amazon is a commercially driven giant who just wants their parents money and mine our family’s data as best they can. (I get that I still bought the darn tablets. Life is about balance.)ISSUES WITH AMAZON’S SETUP AND PARENT CONTROLS/DASHBOARD:- Ok… the booklet that comes in the box is a useless waste of glossy paper. It basically says ‘hello. turn on tablet. follow setup instructions on screen.’ SAVE THE PAPER, AMAZON. It’s 2022. At least make it more recyclable so I don’t feel bad immediately throwing it in the trash. It makes the ‘Climate Pledge Friendly’ icon look even more like pedantic greenwashing. Your consumers are smart, Amazon. Get it together.- Setup instructions are SO basic once you open it up on screen.- There is seemingly a ‘parental controls’ option you can access from the Amazon Fire Tablet that is NOT the same as the Parent Dashboard for Kids+. This is confusing and frustrating. My husband and I are both very ‘with it’ Millenial types who understand technology. And we were both just getting mad at these cheap tablets. We were very close to sending them back and biting the bullet on the price tag of two iPads… just for our own mental health.- Parental controls are most easily accessed online from a computer. I couldn’t access all the options from the tablet or even my phone.- Once you get into the parental controls, there were no explanations of what the info really means. And there were lots of options buried that were just frustrating to find. The ‘call’ feature all of a sudden DISAPPEARED from my 5 year old’s tablet. I searched in all the places, tried ‘sharing’ the Alexa app from the parent profile to the kid+ profile… nada. I had to get onto Amazon chat to manage getting that found and even that person didn’t quite know where to find it at first. They sent me 4 different things to try and I was thissssss close to doing a factory reset mere days after getting the tablet. I found the unchecked box eventually, but good grief. (This is merely ONE of MANY examples of my annoyances with this system interface.)- Speaking of the “CALL” feature… some notes: the video/call quality is roughly ~80% there. It’ll do. But, the call features are NOT available if my kids are playing certain games. So, I cannot drop in, announce, or call them from another room to blissfully say, ‘hey sweetie… 5 more minutes until dinner.’ It constantly tells me they are unavailable. And then when they call anyone else, it drops calls pretty easily. Real life with these tablets is apparently not like the commercials. (Our family has really amazing fiber internet, so it is absolutely the tablet’s fault here.)- I had — of course! — checked out the FAQ/Help sections on the website first. None of them were helpful. All were basic, generic, etc.Here’s what I think Amazon should do:- Add some printing to the box insert that says ‘hello. turn on tablet. follow setup instructions on screen.’ and cut the useless waste of glossy paper.- Significantly improve the usability of the setup screen and instructions! Parents are busy and do not inherently speak your in-house ‘Amazon’ language; some of which has changed since the last time we had to truly setup one of these things. Create a setup that literally walks parents through a ‘yes/no’ of features that they want to set up for their child right then and there with the option to find it EASILY later. Again… It’s 2022! Use pictures. Give me info on what you’re even talking about; maybe even some ‘best practices’ of what you intended it to be used like, what other parents might use it like, etc. Just ask me one screen at a time what I want my kids screen-time to be like, if I want them to be able to Call people and who, then tell me HOW to setup that call system (not everyone has or wants an Alexa device in their home – so you have to actually tell us how to set it up if someone doesn’t have a device)… like, just do the whole ‘explain it to me like I’m five’ but respect me like I’m paying for your CEO’s space bill thing. Ok? Thanks.- Work on that “call” app in the Kids+ side of things. It’s a really cool option for us to give our kids, but it is lacking in interface design and ease. (Why can’t I update the robot icon to a picture of the person they are trying to call? Wouldn’t that be gosh darn cute and easier for a kid who wants to call that person I’ve approved for them?!) And it should have the capacity to override – at least as a banner notification – when my kids are in whatever app they’re in. Like any other ‘phone’ call type of thing would be.I’m a busy parent and just want this thing to work long enough so that my kids can stare at it, maybe learn some things, let them call my sister while she’s attempting to work from home, and then get dinner started without them asking me for snacks every few minutes. The hardware is there. The software is not.Vent over. I hope this helps at least one person make the best decision for their family. And I hope Amazon hears my pleas before I have to buy another tablet for the kiddos.Be well, all.
Jacob Luna –
This is the 3rd version of the Amazon kid tablets we have bought for our kids. We started a few years ago when we were planning a family trip and taking our then 4 and 2 year old out on a cruise and taking them on a plane ride to get there. We knew we need a kid safe trust worthy device to take. We researched a few and thought about iPad mini but when we seen how in tune and for kids these were made, we were sold. We started with the 7″, then upgraded to the 8″ and this year we upgraded them to the 10″ Pro. It feels great to know they only have access to kid friendly apps and shows. Amazon also links the tablets to your account and sends notification anytime they want to download a new game. You can set the parental control to your liking and the navigation is super simple.These offer anything a kid need ages 2-12 for entertainment and learning for a very affordable price. The build quality, great screen and sound all combine for a awesome gift anytime of the year. You can also log on a set your own profile access and use it your self when needed and completely satisfied with it. The battery life lasts forever and it has a decent camera. I highly recommend for any one looking for a great deal on a fast, well built, all day battery tablet.
Cynthia –
I have given my daughter Ipads in the past however they weren’t kid friendly at all unless she was the only one using it. After buying this Kids tablet, I realized that there are already pre loaded games on it which were perfect and I love seeing my daughter play the variety of kid friendly games. You can have a kids profile, and an adult one. With the adult profile there is a pin so that the kids can’t switch over and get into anything they aren’t supposed to. The Case is super durable and stands up well on its own which is a big plus because I like for her to work on her ABC Mouse and watch other educational videos. The screen is the perfect size and when people ask me if its an ipad and I tell them that it is a kindle they are shocked and I show them this listing and rave about how good this tablet is. You can manage screen time as well, and you can delete and add which apps will be on the kids profile. I believe you can even do so through an app, which I have not had the time to use yet but I love that considering how busy life gets and how convenient that option is. If you’re thinking about getting this tablet, I HIGHLY suggest doing so!
RocioRG12 –
My daughter’s tablet was stolen while traveling internationally. She was so upset so we ordered her this thinner upgrade (she’s 7) and once she came home to open this, all her sadness disappeared. They did a great job keeping the case sturdy enough to secure it but has a prettier, sleek look. The buttons on the side are much easier to use with this case too!Of course, also highly recommend this as a tablet. It’s the only one we’ve used since switching from iPads years ago. Love the games, parental controls, videos, books- huge plus that it’s included in our membership here.Amazing tablet!
Chris O’Connor –
I got 2 of these in Nov 2021 black Friday for my kids and they loved the upgrade over the 8 inch models they still have.I want to mention, despite others experience, that Amazon does honor the 2-year worry free guarantee from purchase date, I just exchanged one just a few months before it expired. In fact, I have replaced both, a total of 2 times each. You won’t get that from other brands, that’s for sure. My kids are careful, but accidents do happen, and this saved me hundreds.You do need to be very patient though, make sure you have the time. it took 30+ minutes and I had to explain myself more than once as I was passed to a customer service person with more experience and while they worked out the details with supervisors. They did come through, the first time it was easy and quick, other times they were very thorough and took a specialist to complete the exchange. The procedure seemed to have been updated along the way. Use the option where they call you back, I like how I don’t need to explain who I am; they already know.Not much has changed since this 11th gen was introduced but it’s still a solid choice and works well in kids or adult mode but some apps you can get on other devices might not be possible on a fire tablet. Kids seem to fill the memory up fast, maybe its downloaded movies, expect to use the SD card expansion. There are faster more durable models out there but at a higher cost of course.
Roger Lemley –
My eldest granddaughter has the same product and the battery life is wonderful. My youngest uses the tablet to watch videos and cartoons, play games. I would highly recommend purchasing this item. My granddaughter that got this one is 3 and it is sturdy and durable.
GG –
The screen is bigger than I thought and my kids love it! I like that it does have parental control and has set times you can shut them down without the kids getting back into it. I also like that you can block all entertainment for strictly learning first.
Paisleywmn –
Bought it for my 8yr old who’s autistic. He loves it minus the fact that he can’t voice search. I can voice search under the adult profile but I can’t figure out a way to do it on the child profile. Other than that, it’s great. Way faster than previous versions we’ve owned. Battery life is good, case is great.
Frank Santiago –
Great for my nine year old. Great for any age really. They can specialize the experience for all ages. Parental controls are awesome and easy to manage. Worry free web surfing
Regina –
I placed this order for my 5 yr for his birthday and it’s been amazing. He’s come to learn how to manage through all the Apps and it’s wonderful for children on the Spectrum. You can control the settings, sounds and what you want them to play and learn